Constantly Loosing Cellular Connection on Spitz x3000

sorry, I didn't pay attention to that post
Can you send me a more complete log?
Too few logs are not conducive to problem analysis
thank you

I will but I have to reflash 4.4.9 and wait till it happens again so it will take some days.
Anyway there's nothing else useful on logs sadly apart from this:

Thu Aug 29 12:19:00 2024 cron.err crond[4331]: USER root pid 15130 cmd . /lib/functions/modem.sh;check_ip
Thu Aug 29 12:19:00 2024 cron.err crond[4331]: USER root pid 15131 cmd sleep 30;. /lib/functions/modem.sh;check_ip
Thu Aug 29 12:20:00 2024 cron.err crond[4331]: USER root pid 18247 cmd . /lib/functions/modem.sh;check_ip
Thu Aug 29 12:20:00 2024 cron.err crond[4331]: USER root pid 18248 cmd sleep 30;. /lib/functions/modem.sh;check_ip
Thu Aug 29 12:20:00 2024 cron.err crond[4331]: USER root pid 18249 cmd . /lib/functions/modem.sh;modem_net_monitor
Thu Aug 29 12:21:00 2024 cron.err crond[4331]: USER root pid 21295 cmd . /lib/functions/modem.sh;check_ip
Thu Aug 29 12:21:00 2024 cron.err crond[4331]: USER root pid 21296 cmd sleep 30;. /lib/functions/modem.sh;check_ip
Thu Aug 29 12:21:01 2024 daemon.notice netifd: modem_0001 (11964): [08-29_12:18:01:391] call_end_reason is 1
Thu Aug 29 12:21:01 2024 daemon.notice netifd: modem_0001 (11964): [08-29_12:18:01:391] call_end_reason_type is 2
Thu Aug 29 12:21:01 2024 daemon.notice netifd: modem_0001 (11964): [08-29_12:18:01:391] call_end_reason_verbose is 210
Thu Aug 29 12:21:01 2024 daemon.notice netifd: modem_0001 (11964): [08-29_12:18:01:391] try to requestSetupDataCall 60 second later
Thu Aug 29 12:21:01 2024 daemon.notice netifd: modem_0001 (11964): [08-29_12:19:01:459] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Thu Aug 29 12:21:01 2024 daemon.notice netifd: modem_0001 (11964): [08-29_12:19:01:459] call_end_reason is 1
Thu Aug 29 12:21:01 2024 daemon.notice netifd: modem_0001 (11964): [08-29_12:19:01:459] call_end_reason_type is 2
Thu Aug 29 12:21:01 2024 daemon.notice netifd: modem_0001 (11964): [08-29_12:19:01:459] call_end_reason_verbose is 210
Thu Aug 29 12:21:01 2024 daemon.notice netifd: modem_0001 (11964): [08-29_12:19:01:459] try to requestSetupDataCall 60 second later
Thu Aug 29 12:21:01 2024 daemon.notice netifd: modem_0001 (11964): [08-29_12:20:01:527] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Thu Aug 29 12:21:01 2024 daemon.notice netifd: modem_0001 (11964): [08-29_12:20:01:527] call_end_reason is 1
Thu Aug 29 12:21:01 2024 daemon.notice netifd: modem_0001 (11964): [08-29_12:20:01:527] call_end_reason_type is 2
Thu Aug 29 12:21:01 2024 daemon.notice netifd: modem_0001 (11964): [08-29_12:20:01:527] call_end_reason_verbose is 210
Thu Aug 29 12:21:01 2024 daemon.notice netifd: modem_0001 (11964): [08-29_12:20:01:527] try to requestSetupDataCall 60 second later
Thu Aug 29 12:21:01 2024 daemon.notice netifd: modem_0001 (11964): [08-29_12:21:01:579] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Thu Aug 29 12:21:01 2024 daemon.notice netifd: modem_0001 (11964): [08-29_12:21:01:579] call_end_reason is 1
Thu Aug 29 12:21:01 2024 daemon.notice netifd: modem_0001 (11964): [08-29_12:21:01:579] call_end_reason_type is 2
Thu Aug 29 12:21:01 2024 daemon.notice netifd: modem_0001 (11964): [08-29_12:21:01:579] call_end_reason_verbose is 210
Thu Aug 29 12:21:01 2024 daemon.notice netifd: modem_0001 (11964): [08-29_12:21:01:579] try to requestSetupDataCall 60 second later
Thu Aug 29 12:22:00 2024 cron.err crond[4331]: USER root pid 24551 cmd . /lib/functions/modem.sh;check_ip
Thu Aug 29 12:22:00 2024 cron.err crond[4331]: USER root pid 24552 cmd sleep 30;. /lib/functions/modem.sh;check_ip
Thu Aug 29 12:22:00 2024 cron.err crond[4331]: USER root pid 24553 cmd . /lib/functions/modem.sh;modem_net_monitor
Thu Aug 29 12:23:00 2024 cron.err crond[4331]: USER root pid 27551 cmd . /lib/functions/modem.sh;check_ip
Thu Aug 29 12:23:00 2024 cron.err crond[4331]: USER root pid 27552 cmd sleep 30;. /lib/functions/modem.sh;check_ip

If you can suggest me some AT commands to try when it disconnects, I will try them.

@Max3 it happens also with me on a vanilla openwrt. While when I was running GL firmware 4.4.8, it never disconnected.

It seems to be an intrinsic issue within Quectel module, however in firmware 4.4.8 it was corrected by running custom cron jobs.

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That appears to be the same issue reported here, in June: Spitz AX Modem going offline

call_end_reason is 1
call_end_reason_type is 2
call_end_reason_verbose is 210

Reason 210 maps to PDN IPv6 call disallowed based on the error codes here: https://gitlab.freedesktop.org/mobile-broadband/libqmi/-/blob/main/src/libqmi-glib/qmi-enums-wds.h

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Well, I've just discovered that yes, it doesn't disconnect with 4.4.8 (with modem firmware RM520NGLAAR03A03M4G_01.201.01.201) but insted of disconnecting I lose carrier band aggregation after 2-3 days. Weird.
Now I am on 4.4.9 and I decided to try the new RM520NGLAAR03A04M4G_01.202.01.202 (https://github.com/4IceG/RM520N-GL).
I think that SpitzAX3000 is right, it's most probably a problem with the modem firmware since I had absolutely none of these problems before upgrading to RM520NGLAAR03A03M4G_01.201.01.201.

I did install this newest version last night and unfortunately my connection was disrupted today. Again I am running a vanilla OpebWrt. So it had nothing to do with GL firmware.

The problem is once you flash Quectel with version A07 you can’t go to older ones.

Yep I know sadly.
That's a shame. Anyway, since RM520NGLAAR03A03M4G_01.201.01.201. has become the suggested modem firmware, I think GL.iNet should look on this problem ASAP.
Man, I really love my Spitz AX but the amount of problems/bugs since the beta testing is really a nightmare with this unit...

hello
Have you upgraded to 4.4.9?
Can I see it remotely?
I am trying to solve this problem, but we can not reproduce it here
so,I need your help

Yes, I am on 4.4.9 now and so far it's working, I am waiting for the problem to arise again.
Anyway I've enabled GoodCloud, I will PM you so you can see it remotely, thanks.

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Same issue here. The router randomly lose cellular connection.

I have the following version.
Modem: RM520NGLAAR03A03M4G

Current Firmware
Version: 4.0
Firmware Type: 0409release3

I disabled mulit-wan, and diasbled Internet Status Tracking, too. I attached relevant log messages.


I want to see the log on it. Can you send it to me privately?

The command worked for me.
I am on Digicel Network in Guyana.
Where I am located I only get 3G WCDMA signal.
I upgraded to the RM520NGLAAR03A03M4G firmware yesterday,

VERSION .201
modem firmware version