Mudi 7 - Telekom SIM card

I'm using the new Mudi 7 in germany with a Telekom physical SIM card, or try to use it.

Sometimes I get a connection sometimes not and after a while not using it the connection is lost.
The Mudi 7 shows that it is connected but no data will be transfered.

I switched the SIM card slot → no success
Both SIM card slots work without any issue with a vodafone SIM card.

I tried using the following settings

APN: internet.v6.telekom
IP Type: IPv4 & IPv6
Network Type: Auto
Authentication: PAP
Username: telekom
Password: tm

APN: internet.v6.telekom
IP Type: IPv4 & IPv6
Network Type: Auto
Authentication: PAP / CHAP
Username: telekom
Password: tm

APN: internet.v6.telekom
IP Type: IPv4 & IPv6
Network Type: Auto

APN: internet.telekom
IP Type: IPv4
Network Type: Auto
Authentication: PAP / CHAP
Username: telekom
Password: tm

Mobilfunk APN-Einstellungen | Telekom Hilfe

My Mudi 7 Firmware is the newest:
Version 4.0
Firmware Type: 0803release

Thanks in advance
Christian

1 Like

Oh i will use my Mudi 7 also with Telekom Deutschland. But i don‘t have my Device delievered.

Hopefully we can find a Solution.

Edit: do you may have the 5g+ Gaming Option activated?

Hi, we are investigating the issue with Telekom network. Please manually change the cellular settings as follows and see if it helps:
APN: internet.telekom

  • IP Type: IPv4 &IPv6
  • Network Type: Auto
  • Authentication: None
1 Like

Hi,
thanks for the settings.
When I use this settings, the connection is established and works for are short time.
After a couple of minutes no data are transfered anymore.

I didn’t move or touched the Mud 7 during that time.
The “Historical Signal Record” show “Excellent”

I also switched off in the “Power” settings “Auto System Standby” and Wi-Fid Idle Timeout to never but that doesnt help.

As mentioned everything works well with the vodafone SIM

Best regards

Christian

Please check the Telekom sim card information to see which frequency bands is in use.

Then go to SIM Card Settings, enable Band Masking feature, set to block mode and block out the current frequency bands to try.

1 Like

Hi,
I looks like blocking LTE Band 3 on the Telekom SIM helped to have a constant connection, but the up- and download rate is lower.

I will observe this behavior a few more days

Best regards
Christian